Retained services

“Bespoke”

from £2,000 / month (excl. VAT)

We recognise that all of our clients are individuals and have their own specific requirements. Therefore we offer a fully customisable monthly retainer package option that can be adjusted to better meet targeted outcomes.

What’s included

Package Detail

  • Appointed competent person under Regulation 7 — Trillium named as your provider of competent health & safety advice, which you can reference in tenders, PQQs and to your clients and regulators.
  • An agreed allocation of H&S support hours per month, scaled to your operations. Hours are monthly and do not roll over.
  • Initial consultation — on-site or online as suits the work. In-person visits within 2 hours of Glasgow are included; further afield, travel is charged at the agreed day rate.
  • Ongoing phone & email advice during office hours (fair and reasonable use).
  • Built around your outcomes — may include multi-site competent-person cover, a defined allocation of site days, CDM duty-holder support (Principal Designer / Principal Contractor), and a tailored response commitment.

How your retainer works

Your hours — used flexibly across advice, RAMS, document work, investigations and CDM support. Monthly, and unused hours do not roll over.

Response — acknowledgement usually the same day, with a substantive response within 2 working days.

Term — 6-month minimum initial term, then month-to-month unless cancelled with 30 days’ notice. Billed monthly, or pay 12 months up front and save 10% (annual prepayment non-refundable).

Not included — charged separately

The following sit outside your retainer and are quoted and agreed in advance, charged at our standard day rate:

  • Time beyond your included monthly hours
  • Further site attendance, audits and inspections
  • Providing named support to a CDM duty-holder role
  • Training delivery
  • In-person visits beyond 2 hours of Glasgow (travel)